Introduction
These terms and conditions (hereinafter referred to as "Terms") set forth the usage conditions for the ARIAir membership service (hereinafter referred to as "the Service") provided by Arila Co., Ltd. (hereinafter referred to as "the Company"). The Service offers a wide range of benefits, including access to empty-leg flights (affordable chartering of private jets and helicopters), discounted stays at affiliated luxury hotels, and preferential treatment at partnered dining services, among others.
Reasoned about service terms and agreements for a second
To use our services, you must agree to these Terms and related regulations (including the Privacy Policy and other contractual conditions, collectively referred to as “the Terms, etc.”). By clicking “I agree to the Terms” during member registration, you are deemed to have accepted these Terms.
Article 1 (Application of the Terms)
1. The Company requires that customers (hereinafter referred to as "Members") comply with these Terms and related regulations when using the Service.
2. Members shall also comply with the terms and conditions separately established by the airlines, hotels, travel agencies, or food service providers (hereinafter referred to as "Partners") with whom the Company has partnered.
Article 2 (Service Contents)
1.Our service offers a variety of benefits, including chartering private jets and helicopters using empty leg flights, discounted accommodations at partner hotels (such as IHG, Marriott, and Hilton), and free membership to Gurunavi’s "PREMIUM GOURMET CLUB." Please refer to the attached document for details regarding Gurunavi’s "PREMIUM GOURMET CLUB."
2. Members can participate in a points program based on their monthly membership fee, and accumulated points can be applied toward service fees. The point redemption rate and validity period will be governed by the regulations corresponding to the selected membership plan.
3. The scope and content of the services provided will be published on our website and official LINE account.
4. For domestic EMPTY leg flights (private jet and helicopter empty seat services), these are sold for filming purposes. The fee is a fixed filming participation charge regardless of distance. While participation involves travel, you may arrange your own transportation from the destination or have the Company arrange it for you. EMPTY leg participation must be by the Member themselves.
5. For individual registration, participation by the Member themselves is mandatory. Under an individual contract, only the Member may use the service; family members or friends are not eligible.
6. In the case of a corporate contract, you may send a business card in advance, allowing individuals other than the representative to board. Under a corporate contract, employees, their families, the CEO's family, and friends may board if they are accompanying the contract representative.
7. The Premium Plan offers a free one-way service for domestic and international flights. For international flights, up to 4 passengers can board a plane, and a one-way flight between Tokyo and Korea (only one way) is free. For domestic flights, up to 4 passengers can board a helicopter, and a round-trip flight with a helicopter is free for up to 1000 km per trip for a 1-night 2-day stay, or a round-trip with a private jet is free for up to 2000 km per trip for a 1-night 2-day stay. The free service is considered consumed as one one-way flight regardless of the distance, and it can only be used once. Arrangements can be made within 2 hours, but please note that the arrangement is not guaranteed. A maximum of 4 people can use the service per trip. The maximum travel distance is 1500 km (e.g., Tokyo → Naha, Kansai → Ishigaki, Kagoshima → Hokkaido, etc.).
Article 3 (Member Registration)
1. To become a member, it is necessary to fill in the required information on the registration form specified by the Company.
2. Members guarantee that their registration information is accurate and up-to-date, and are obligated to promptly notify the Company of any changes.
3. To become a member, you must purchase a membership for this service. The membership fee will be the amount listed on the service's website at the time of application. The payment method for the membership fee is by transfer to a bank account designated by the Company. The transfer fees will be borne by the member.
A member may request the Company to buy back their membership upon request. However, buyback requests can only be made if the conditions presented by the Company at the time of purchase are met. The buyback amount will be 70% of the original purchase price.
Article 4 (Membership Fee)
1. There are three membership plans: "BEGINNER," "STANDARD," and "PREMIUM," each with its corresponding monthly membership fee.
2 The monthly membership fee will be automatically deducted each month using the payment method specified at registration. If the member fails to pay the monthly fee on time, access to the services may be suspended.
3. Even if the member cancels during the contract period, the monthly fee will still be charged until the contract term expires.
Article 5 (Management of ID and Password)
1. Members must properly manage their member ID and password issued by the company and may not transfer or lend them to any third party.
2. Members are fully responsible for any damages caused by the unauthorized use of their ID and password. The company shall bear no responsibility in this regard.
Article 6 (Use of the Service)
1. Members shall follow the methods specified by the company for making reservations, changes, cancellations, and other related procedures when using the service.
2. The quality and content of transportation, accommodation, and other services provided through this service shall be the responsibility of the partner companies, and the company shall bear no responsibility in this regard.
Article 7 (Disclaimer)
1. The Company shall not be liable for any damages resulting from interruptions, changes, or the unavailability of services due to weather conditions, equipment malfunctions, or other force majeure events.
2. The Company shall not be liable for any damages arising from inaccurate information provided by the member or insufficient management of such information.
Article 8 (Changes and Cancellations)
1. Members must follow the method specified by the company when making changes or cancellations to transportation, accommodation services, or other services booked through the service. Cancellation fees and change fees may apply in the event of changes or cancellations, as separately specified.
Article 9 (Changes to the Service)
1. The company may change, add, or discontinue the services without prior notice.
2. If the changes significantly affect the member's use of the services, the company will promptly notify the member.
Article 10 (Prohibited Actions)
1. Members must not engage in the following actions:
1. Engaging in fraudulent use of the service.
2. Engaging in actions that infringe upon the rights or interests of other members, third parties, or the company.
3. Engaging in actions that violate laws, regulations, or public order and morals.
4. Any other actions that the company deems inappropriate.
Article 11 (Member's Responsibility)
1. The member shall act at their own responsibility when using the service.
2. In the event of a dispute arising between the member and a third party in relation to the use of the service, the member shall resolve the matter at their own responsibility and expense, and shall not cause any damage to the company.
Article 12 (Disclaimer)
1. The company shall not be held responsible for any damages incurred by the member due to natural disasters, system failures, or any other force majeure events.
2. The company does not guarantee the accuracy or completeness of the information provided by the member.
Article 13 (Governing Law and Jurisdiction)
1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan.
2. Any disputes arising in connection with this service shall be subject to the exclusive jurisdiction of the Tokyo District Court.
Article 14 (Intellectual Property Rights)
1. The intellectual property rights related to all content (such as text, images, logos, etc.) associated with this service belong to the company or the third parties who hold legitimate rights.
2. Members shall not use, reproduce, or repurpose these contents without prior written consent from the company.
Article 15 (Amendment of Terms and Conditions)
1. The company may amend these Terms and Conditions from time to time as necessary.
2. The amended terms will be notified to the members by the method specified by the company, and if a member uses the service after the notification date, it will be deemed that the member agrees to the changes.
Article 16 (Miscellaneous)
1. For matters not specified in these Terms and Conditions, members shall comply with the instructions of the company.
2. Members are obligated to comply with these Terms and Conditions and any other rules established by the company when using this service.
Personal Information Protection Policy
Arila Corporation (hereinafter referred to as 'the Company') has established the following privacy policy, built a framework for personal information protection, and will promote the protection of personal information by ensuring that all employees fully recognize the importance of personal information protection and engage in related efforts.
【Personal Information Management】
We will maintain and manage our customers' personal information accurately and up-to-date. To prevent unauthorized access, loss, damage, alteration, leakage, or other incidents, we will implement necessary measures such as maintaining security systems, establishing management structures, and conducting employee training. We are committed to ensuring strict management of personal information through robust security measures.
【Purpose of Use of Personal Information】
The personal information we collect from customers will be used for communication from our company, providing business information, and responding to inquiries, through email or sending documents.
【Prohibition of Disclosure or Outsourcing of Personal Information to Third Parties】
We will appropriately manage the personal information entrusted to us by our customers and will not disclose it to third parties, except in the following cases:
・When the customer has given consent.
・When disclosing to contractors engaged by our company to provide services requested by the customer.
・In the case of non-payment or when there is no response to our company for a certain period of time.
・When disclosure is necessary based on legal requirements.
【Security Measures for Personal Information】
We take comprehensive security measures to ensure the accuracy and safety of personal information.
【Inquiries by the Individual】
If you wish to inquire about, correct, or delete your personal information, we will verify your identity before processing your request.
【Compliance with Laws and Regulations, and Review】
We comply with the applicable Japanese laws and other regulations regarding the personal information we hold, and we will periodically review and improve the contents of this policy.
【Consent for the Use of Personal Information】
By applying for each service, you acknowledge that you have agreed to the above terms at the time of application.
【Contact】
For inquiries regarding the handling of personal information, please contact us at the following.
Attachment
Premium Gourmet Club Membership Service Terms and Conditions
These Premium Gourmet Club Membership Service Terms and Conditions (hereinafter referred to as "these Terms") govern the conditions between the member (as defined in Article 1, Section 1, hereinafter referred to as "Member") and the company, Gurunavi Inc. (hereinafter referred to as "the Company"), regarding the services (hereinafter referred to as "the Service") provided on the "Premium Gourmet Club" (hereinafter referred to as "this Site"), an information platform related to restaurants, food, facilities, travel products, etc., provided by the Company.
To receive the Service, the Member must enter into a contract for telecommunications services with a telecommunications provider (hereinafter referred to as "Telecommunications Provider") in addition to agreeing to these Terms and entering into a contract with the Company for the use of the Service (hereinafter referred to as the "Use Contract"). Furthermore, by using the Service, the Member is deemed to have agreed to these Terms. The specific conditions for using the Service will be outlined in Chapters 2 through 4.
Chapter 1: General Provisions
Article 1: Membership Registration
1. A "Member" refers to an individual who has agreed to these Terms of Service, applied for membership registration through the registration form in accordance with the method specified by the company, and whose application has been accepted by the company. Please note that this service is intended for individual use, and membership registration for corporate use is not permitted.
2. The application for registration referred to in the previous paragraph must be made by the individual who wishes to become a member (hereinafter referred to as the "Membership Registration Applicant"). Registration by proxy is not permitted.
3. The Membership Registration Applicant shall provide true and accurate information regarding themselves when applying for membership registration.
4. When the Membership Registration Applicant submits their application, we will conduct a prescribed review. If, during the review, we determine that approving the application for membership is inappropriate, we may refuse the registration as a member. Additionally, even after approval, if we determine that it is inappropriate, we may revoke the approval. We will not disclose the reasons for not accepting the registration as a member or for revoking the approval.
5. In addition to this Terms of Service, the Membership shall be subject to the site usage terms related to the various websites operated by the Company (hereinafter referred to as the "Gurunavi Site Terms of Use"), and other terms displayed when providing the service (hereinafter referred to as the "Service Terms and Conditions," and together with the "Gurunavi Site Terms of Use," referred to as "Gurunavi Terms of Use, etc."). In this case, if there is any conflict between this Terms of Service and the Gurunavi Site Terms of Use, this Terms of Service shall prevail; if there is any conflict between this Terms of Service and the Service Terms and Conditions, the Service Terms and Conditions shall prevail. Furthermore, matters not stipulated in this Terms of Service shall be governed by the Gurunavi Terms of Use, etc.
Article 2 (Account)
1. The Company will provide the Member with an ID and password (hereinafter referred to as the "Account") necessary for using the Service.
2. The Member shall use and manage the Account at their own responsibility.
3. The Member shall not transfer or lend their Account to any third party or engage in any such actions.
4. In the event of theft of the Account or unauthorized use by a third party, the Member shall immediately notify the Company and follow the instructions provided by the Company.
5. If the Company confirms, through a prescribed method, that the Account entered by the Member when using the service matches the registered Account, the use will be considered as having been made by the Member. The Company shall not be held responsible for any damages arising if the Account is used by someone other than the Member due to theft, unauthorized use, or other circumstances.
6. If the Member unlawfully uses a third party's account and causes damage to the third party or the Company, the Member shall be responsible for compensating for the damages incurred as a result.
Article 3 (Information Fees)
1. To use the services, members must pay the fees separately specified by the company (hereinafter referred to as "information fees") at the time and by the method separately determined by the company. Furthermore, any changes to the fees will require a change application, which must be made in accordance with the procedures specified by the company. At the time of the application for the change, the previously agreed contract will be terminated.
2. The payment method for the information fees will be through credit card payment (hereinafter referred to as "credit payment"), where the member pays the company using a credit card. The credit cards that can be used will be limited to those specified separately by the company.
3. The Company shall outsource the credit card payment services related to the Service to a payment processing company (hereinafter referred to as the “Payment Processing Company”). The Company will disclose and provide the credit card number, expiration date and other information of the Member (hereinafter referred to as “Card Information”) to the settlement agent.
4. The Member agrees to allow the settlement agent to settle the information fee on behalf of the Member and to allow the Company to disclose and provide the information necessary for such settlement to the settlement agent.
5. After disclosing and providing the card information to the settlement agent, we will not delete and retain the card information of this member.
6. In the event that the full member fails to make payment for the information fee, the Company shall assign its claim for the information fee used by the full member to the credit card issuing company used by the full member (hereinafter referred to as the "Card Issuing Company"), and the full member agrees to this assignment. The information fee shall be charged by the Card Issuing Company and shall be paid to the Card Issuing Company. Furthermore, even if the Company assigns its claim to the Card Issuing Company, any questions or disputes related to the information fee, the content of the service, or any other matters shall be resolved between the full member and the Company, and the full member shall not make any claims or complaints to the telecommunications carrier.
7. A separate communication fee will be charged for using this service.
8. Except in cases of willful misconduct or gross negligence on the part of the Company, information fees that have already been paid will not be refunded under any circumstances.
9. If the full member cancels the service contract before the end of the contract period, no prorated reduction will be applied.
10. The procedure for canceling the service contract through a telecommunications terminal shall be treated as a request made solely by the full member.
Article 4 (Prohibited Acts)
The full member shall not engage in any of the following acts while using this service. Furthermore, the full member shall ensure that any accompanying persons (hereinafter referred to as "Accompanying Guests") who visit restaurants, facilities, etc., through the use of this service also comply with the provisions of this article. The full member shall be responsible for any actions taken by the Accompanying Guests.
1. Using this service for profit-making purposes or for commercial secondary use.
2. Reproducing, copying, modifying, altering, publicly transmitting, distributing, lending, translating, adapting, or creating derivative works of the content without prior consent from the Company, as well as transferring, licensing, or otherwise disposing of such content to third parties without authorization.
3. Engaging in criminal acts, acts linked to criminal activities, acts contrary to public order and morals, or acts that may lead to such violations.
Engaging in acts that cause inconvenience to the Company or third parties.
Infringing on the property, honor, privacy, or other rights of other full members or third parties.
6. Infringing, restricting, or interfering with the rights of the Company, telecommunications carriers, or other third parties in relation to this service, or engaging in acts that may lead to such infringements.
7. Transferring, inheriting, or otherwise disposing of rights or obligations related to the service contract.
8. Providing false information or using the service for fraudulent purposes.
9. Interfering with the operation of this service or defaming the Company.
10. Diverting or misusing information obtained from the Company for commercial purposes.
11. Canceling reservations made through this service without prior notice.
12. Transferring to a third party the rights based on reservations made through this service, regardless of whether compensation is involved.
13. Violating these Terms of Use.
14. Interfering with the operations of restaurants, product sales companies, facilities, etc. (hereinafter collectively referred to as "Restaurants, etc.") used through this service.
15. Engaging in acts that may violate laws and regulations.
16. Engaging in any other acts deemed inappropriate by the Company.
Article 5 (Suspension of Use, etc.)
1. If the Company determines that a full member has engaged in or is likely to engage in any prohibited acts specified in the preceding article, the Company may, without prior notice, delete any related information, revoke any rights or benefits obtained by the full member through such acts, take necessary measures, and suspend the provision of this service or terminate the service contract with the full member. If such actions result in damages to the Company or third parties, the full member shall be liable for compensation.
2. If the Company suspends the provision of this service or terminates the service contract with a full member based on the preceding paragraph, the Company shall not be obligated to provide an explanation for the reason, nor shall it bear any responsibility for any damages incurred by the full member as a result. Additionally, the Company shall have no obligation to refund any information fees that have already been paid.
Article 6 (Precautions and Disclaimers)
1. Information regarding restaurants, product details, and other related content published on this site, except for services provided and products sold by the Company, is provided and displayed under the responsibility of the respective restaurants and other entities.
2. The Company shall not be responsible for the content of various types of information (hereinafter referred to as "Various Information"), including restaurant and product details published on this site, except for services provided and products sold by the Company.
3. The Company does not guarantee the accuracy of Various Information published on this site, except for information related to the services it provides and the products it sells.
4. Inquiries, complaints, and other matters related to restaurants and other establishments shall be handled directly by the respective restaurants or establishments, except for matters related to services provided by the Company. The Company shall not be responsible for responding to such inquiries or complaints.
5. If a full member suffers damages due to reasons attributable to the Company, the Company shall only be liable for actual and direct damages (excluding damages arising from special circumstances, lost profits, or other indirect damages). The maximum amount of compensation shall be limited to the equivalent of the information fees paid by the full member for the most recent six-month period.
Article 7 (Responsibilities of Full Members)
1. Full members must comply with these Terms of Use when using this service. If the Company or any restaurant, facility, or other establishment suffers damages due to actions by a full member that violate these Terms of Use, the full member shall be liable for compensating such damages.
2. Full members shall be responsible for all actions they take while using this service. If a full member causes harm to a third party, they must resolve the issue at their own responsibility and expense.
Article 8 (Contract Termination by Full Members)
If a full member wishes to cancel this service, they must complete the prescribed procedures set by the Company through a telecommunications terminal.
Article 9 (Contract Termination by the Company)
If the Company determines that a full member falls under any of the following categories, the Company may, without prior notice, delete the member’s registration information, revoke any rights or benefits obtained through such actions, take necessary measures, and suspend or terminate the service contract with the full member. If such actions result in damages to the Company or third parties, the full member shall be liable for compensation.
1. If the Company determines that the full member has failed to pay the information fee.
2. If the contract for the telecommunications service required to use this service between the full member and the telecommunications carrier is terminated.
3. If the full member engages in any acts specified in Article 4 (Prohibited Acts), Paragraph 1 of these Terms of Use.
4. If the full member falls under any of the categories specified in Article 16 (Exclusion of Antisocial Forces), Paragraph 1, or engages in any acts specified in Paragraph 2 of the same article.
5. If the full member violates any laws or regulations.
6. If the full member violates any other provisions of these Terms of Use.
Article 10 (Intellectual Property Rights)
1. All intellectual property rights and other related rights concerning this service shall belong to the Company or the original rights holders who have granted the Company the necessary usage licenses.
2. When a full member submits comments, images, or other content (hereinafter referred to as "Submitted Content") to the Company, the full member guarantees that the Submitted Content is their original creation and does not infringe upon any third-party copyrights or other rights. However, if third-party copyrighted material is exceptionally included in the Submitted Content, the full member shall be responsible for obtaining all necessary rights and permissions at their own expense.
3. Upon submission of the Submitted Content to the Company, the full member shall be deemed to have granted the Company a royalty-free license to use the content, including the rights specified in Articles 27 and 28 of the Copyright Act. Additionally, the full member shall be deemed to have granted the Company the authority to sublicense the content to third parties within the scope of use. The full member shall not assert their moral rights of authorship (including the right of publication, the right to attribution, and the right to integrity) against the Company in relation to such use, except in cases where such use would damage the full member’s honor or reputation. Furthermore, there shall be no restrictions on the manner, geographical scope, or obligation to display copyright notices in relation to such use, and the usage period shall last for the duration of the copyright protection of the Submitted Content.
Article 11 (Handling of Personal Information)
1. The information registered by full members and obtained by the Company in connection with the use of this service (hereinafter referred to as "Member Information") shall be retained by the Company, except for credit card information.
2. The Company shall handle Member Information in accordance with its established Privacy Policy. However, the Company may disclose such information to public authorities, such as courts or the police, if legally requested through appropriate procedures due to incidents or accidents. Additionally, the Company may disclose Member Information if deemed necessary to protect human life or property.
3. If any changes or errors occur in the Member Information, the full member shall promptly update or correct the information through the prescribed form to ensure it remains accurate and truthful. The Company shall not be held liable for any damages resulting from the failure to update or correct the information, including cases where notifications from the Company do not reach the full member due to outdated or incorrect information.
4. If the Company determines that false modifications or incorrect declarations have been made regarding Member Information, the Company may delete such Member Information.
5. In providing this service, the Company may use programs (including but not limited to cookies) to identify and recognize full members and may collect and utilize the following information. By using this service, full members consent to such use. Full members may refuse the use of these programs; however, they acknowledge that refusing or using them under inappropriate conditions may result in limited access to certain services. The Company shall not be held liable for any inconveniences or damages arising from such limitations.
Article 12 (Service Suspension)
The Company may temporarily suspend or discontinue all or part of the service without prior consent from the full members under the following circumstances. In such cases, the Company shall not be liable for any damages or disadvantages incurred by full members.
1. When system maintenance, updates, or other urgent matters are deemed necessary by the Company.
2. When service provision becomes difficult due to force major events such as natural disasters, fires, or power outages.
3. When unforeseen circumstances arise, making it difficult to provide the service.
Article 13 (Subcontracting)
The Company may, at its own responsibility, outsource all or part of the operations related to the provision of this service to a third party. As a result, the designated subcontractor may contact or provide guidance to full members regarding this service.
Article 14 (Service Modification or Termination)
1. The Company may modify or add to part or all of this service without prior notice to full members.
2. The Company may terminate part or all of this service with prior notice to full members.
Article 15 (Amendments to These Terms of Use)
1. The Company may revise these Terms of Use at its discretion without prior notice to full members if the revision is deemed to be in the general interest of full members or if the Company reasonably determines that the revision is necessary. The revised Terms of Use shall take effect when they are posted on the Company's website. In such cases, full members shall comply with the revised Terms of Use.
2. Notwithstanding the preceding paragraph, if the changes to these Terms of Use have a significant impact on the rights or obligations of full members, the Company shall inform or notify full members of the intended changes, the details of the revisions, and the effective date of the revised Terms of Use at an appropriate time and by an appropriate method (including, but not limited to, posting the information in a designated section on the Company's website).
Article 16: Elimination of Anti-Social Forces
1. The Member guarantees that neither they nor their accompanying guests currently or in the future fall under any of the following categories:
1. Organized crime groups (Boryokudan)
2. Members of organized crime groups
3. Associate members of organized crime groups
4. Companies affiliated with organized crime groups
5. Corporate racketeers, groups advocating social movements for illicit gains, or special intelligence organized crime groups
6. Entities recognized as having a relationship in which organized crime group members control management
7. Entities recognized as having a relationship in which organized crime group members are substantially involved in management
8. Entities that improperly utilize organized crime group members for the purpose of securing illicit gains for themselves or a third party, or for inflicting harm on a third party
9. Entities that provide funds or benefits to organized crime group members or are otherwise involved with them
10. Entities where officers or individuals substantially involved in management have a socially reprehensible relationship with organized crime group members
11. Any other entities equivalent to the above categories.
2. The Member guarantees that neither they nor their accompanying guests will engage in or cause a third party to engage in any of the following acts:
1. Acts of violent demands
2. Unjust demands that exceed legal responsibilities
3. Acts of intimidation or the use of violence in connection with transactions
4. Acts that defame or obstruct the business of the other party through deception or force
5. Spreading false information or engaging in acts prohibited under the Act on Prevention of Unjust Acts by Organized Crime Group Members
6. Declaring or implying that they belong to or are associated with any of the categories listed in the previous section
7. Any other acts equivalent to the above
Article 17: Governing Law and Jurisdiction
These Terms of Use shall be governed by the laws of Japan. In the event of any doubts or disputes between the Company and the Member regarding the content of the Service or these Terms of Use, both parties shall make sincere efforts to resolve the issue through discussions. However, if the dispute cannot be resolved, the Tokyo District Court or the Tokyo Summary Court shall have exclusive jurisdiction as the court of first instance.
Chapter 2: Reservation Service
Article 18: Reservation Service
1. Members may use the reservation service (hereinafter referred to as the "Reservation Service") as part of this Service, through which the Company facilitates reservations for seats (hereinafter referred to as "Seats") at restaurants designated by the Company as eligible for reservation (hereinafter referred to as "Reservation Restaurants").
Members shall use the Reserve Service for the purpose of visiting the Reserve Store by the Member himself/herself.
Article 19: Reservation Application Process in the Reservation Service
1. Members may use the Reservation Service by following the procedures outlined below:
Click the designated button on the introduction page of the desired Reservation Restaurant, then enter the applicant's name, number of guests, contact email address, and other required information in the reservation application form.
2. Review the details displayed on the reservation confirmation page and click the submit button.
2. The reservation application process for the Reservation Service is completed when the procedure in the preceding paragraph, item 2, has been successfully carried out.
3. If a seat is secured through the Reservation Service, the Company will notify the Member at the email address designated in advance.
4. Upon receiving the notification in the preceding paragraph, the Member shall proceed with the payment of the service fee as stipulated in the following article. The reservation is considered confirmed between the Member and the Reservation Restaurant once the payment is successfully completed. The Member acknowledges in advance that if the payment is not completed, the reservation application will be canceled.
5. The Member shall agree to the conditions displayed on the introduction page of the Reservation Restaurant before applying for a reservation. These conditions may include, but are not limited to, pricing regulations for course meals and cancellation policies.
6. The Company's responsibility in the Reservation Service is limited to facilitating the Member's reservation request with the Reservation Restaurant. Unless otherwise specified in these Terms of Use, the Company shall not bear any further responsibility. Additionally, the Company does not act as an agent for either the Member or the Reservation Restaurant regarding the conclusion of the reservation or the provision of dining services, nor does it guarantee the fulfillment of such reservations.
Article 20: Service Fees
1. After receiving the notification specified in the preceding article, paragraph 3, the Member shall pay the Company a service fee separately determined by the Company, in addition to the information fee.
2. The service fee shall be paid via the credit card selected or registered at the time of the reservation application. The provisions of Article 3 (Information Fees), paragraphs 3 through 6 of these Terms of Use shall apply to this payment.
3. Even if a cancellation occurs after the reservation has been confirmed, the Company will not refund the service fee to the Member. However, this shall not apply in cases where the cancellation is due to reasons attributable to the Company.
Article 21: Cancellations
Members must contact the Company regarding any changes to reservations made through the Reserve Service. If any cancellation fees apply, the Member shall pay them directly to the reserved restaurant.
The Company shall not be responsible for any disputes related to cancellation fees or other matters unless they arise due to reasons attributable to the Company. The Company shall not bear any liability for compensation regarding such matters.
Chapter 3: Shopping Service
Article 22: Shopping Service on Gurusuguri
For products listed on this site that are sold through the Company’s separately operated e-commerce website, “Gurusuguri” (hereinafter referred to as “Gurusuguri”), the terms and conditions specified within Gurusuguri shall apply.
These include, but are not limited to, disclaimers, sales conditions set by Gurusuguri vendors, and other notices specified within the Gurusuguri website.
Chapter 4: Experience Services
Article 23: Experience Services
The conditions and contract details of various experience plans provided by the Company shall be governed by the terms and conditions separately established by the Company.
Enactment Date: September 1, 2022
Revision Date: February 1, 2024
